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To Learn How To Use Our "Sell Gold "  Postal Service...Please Read Below   

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This service is for customers that want to sell Gold Silver, Watches, Platinum & Palladium by Post, now also offering Parcel Collect..  

As Gold & Silver buyers we have an excellent and popular postal service via Royal Mail Special delivery for buying gold and silver items. Its safe and secure which means your items are insured and trackable. Of course you can also use your own courier when you want to sell your gold and silver. Please read the following simple instructions carefully for a 100% satisfactory service. NB The Post Office can also use your envelope/ box etc. and stick a special delivery label on it for postage. They might offer you a Parcelforce as a cheaper option, but Parcelforce can attempt delivery out of hours and we can miss them . Insist on a medium or large special delivery service. NB There is now a new service available from the Post office who can  pick up your parcel for delivery to us. 

Quick Links:      Sell Via Royal Mail Special Delivery   Sell by Royal Mail Parcel Collect   Postal Form   Postal Faqs  

 

Posting Gold and Silver To Us - The Gold and Silver  Buying Process

EITHER Post Yourself Via Special Delivery  

Sd2Just put your gold or precious metals in a packet/box and post it to us via Royal Mail's Special Delivery Service via your  Post Office. Either include a note with your contact details etc or use our form (see below) . The cashier will weigh your items and you should have an idea of how much insurance to ask for (Use our gold price calculator if in doubt). Items are  insured for £500 standard but you can pay for extra insurance for a couple of pounds up to £2500. If your items are worth more than that then please send them in more than one parcel. Please read our Gold and Silver Buying Guide if you need  more information

 

OR Get Royal Mail to collect from you with Parcel Collect

RmWorks like special delivery with the same insurance options, only this time Royal mail will collect from you. Don't forget to include within your parcel either include a note with your contact details etc or use our form (see below)To sell your gold and silver via Royal Mail's Parcel Collect  Please click here for more info (opens new window).

 

Postal Form

Print 2/  Use our secure online print form click here. No details are recorded online, so your information cannot be hacked.  Include it in your parcel or if you don't have a printer just include a note detailing your name, address and day time phone number in your parcel. Please ensure all your details are correct. If you have a mobile phone number then please tell us. Most importantly tell us how you want to be paid ie cheque, Paypal, or transfer . There is a section on our form for this.

Our Address is:-

FAO Lionel

Birmingham Gold Company 

94 Vyse St, Hockley

Birmingham B18 6JZ

 

3/ On receipt  and within 2 working days we will work out the value of your gold or precious metals  and phone you with information about the weight, & purity . We will make you an offer  based on our gold and precious metals price calculator which is based on the London fix for gold. If we can't get hold of you we will leave a message, but please as we are very busy only post to us if you can be contactable within a day or two and please check your messages. Otherwise it will delay our service to you & of course payment.

4/ Once we have spoken to you and confirmed you are happy we will either make a transfer via our Bank  or if you prefer we will send you a cheque via recorded  delivery within one working day OR pay via Paypal.  NB Once an offer is made and accepted then the item cannot be returned. 

5/ Of course In the unlikely event that you refuse our offer we will post all your items back to you at our cost!! We promise you the very best and fairest customer service.

6/ If you send non-gold/silver items to us and want them returned, we make a charge of £6.50 for returning them to cover postal costs etc.. This can  be deducted from the amount of the offer we have made

NB IF YOU ARE SENDING GOLD-FILLED OR ROLLED GOLD ITEMS BE PREPARED FOR US ONLY TO BUY CERTAIN ONES.  THIS IS BECAUSE MODERN PLATING TECHNIQUES  MAKES IT  UNECONOMICAL TO RECOVER GOLD COST-EFFECTIVELY 

PLEASE NOTE We no longer pay cash for postal gold, silver and platinum items.  We offer bank transfer or cheque, in line with new industry standard practice guidelines Payments are usually within 24 hours (currently up to 48 hours with Covid-19 issues) but occasionally can be delayed by random bank security checks. Also please note any unhallmarked or foreign hallmarked ie items that are not fully English hallmarked will be tested. This may leave a small test mark on Jewellery, which can be polished out by your local jeweller.   

Postal FAQs

What Fees Do You Charge?

 None, nothing whatsoever,  absolutely nothing. 


What if The Gold price Changes?

As many professional companies do, we mainly base our prices on the London Gold Fix price for silver which is set at 10:30am. The percentage we pay for your gold will be the price our gold and precious metals  price calculator shows when we receive your items. We will then telephone you with an offer for your gold. If the price for gold has risen we will offer you more and if it has fallen the offer will be less. If in the unlikely event that you decide NOT to accept our offer for your gold, your items will be returned to you by special delivery without charge.

Is the Special Delivery Postal Service Safe?

 

In a word "YES" The Royal Mail has a 99% success rate at delivering special delivery parcels and don't forget your items are fully insured. Make sure you insure for the right value. Your Post Office will advise you and you can use our gold and precious metals  price calculator    to get an approx value of your item. The Parcel Collect service works in the same way re insurance etc.

Can I Trust You With My Gold?

Absolutely  "YES".  We have been in business for 12 years, are members of the JQBid and are a VAT Registered Company VAT REG No 990 7386 73. Our sister Company is the Birmingham Silver Company and we have to date paid out over £25 million to over 22000 satisfied customers. We will check & weigh your items and send you with your cash a  receipt. Post your Gold today to The BGC, 94 Vyse Street, Birmingham, B18 6JZ


What if My Items are not Gold?

If you send non-gold/silver items to us and want them returned, we make a charge of £6.50 for returning them to cover postal costs etc.. This can  be deducted from the amount of the offer we have made


Why don't you send out a pack?

NB We don't have fancy TV Ads, Celebrities etc nor do we send out packs.. This helps us keep costs down which helps us to pay you more cash for your Gold!

 

How do you pay? 

By post we pay via  bank transfer or cheque. if you call in with valid up to date ID we can also pay you cash. Tell us what you want on our  form

Where do I track my parcel 

Visit the Royal mail's Website 

How long after you receive my gold and /or silver items  items  does it take to get paid

For transfers It would be over-promising to say that it will be the same day in 100% of cases BUT that is our aim. Occasionally our Bank likes to do random security cheques, which delay matters by a day and sometimes its Friday PM and Banks don't make transfers on a Saturday   BUT in 90% of cases it is within 24 hours .  Cheques are usually the following day via Recorded  delivery but occasionally if we are very busy it takes an extra day.

NB International Post from the EU

NB We also accept International Signed for Post from EU countries. So if you are an ex-pat living in the EU and wishing to sell Gold, Silver or Platinum you can use International Signed for Post. Please call us on 0121 448 0488 if you have any queries

Bgc Ssl Last   The Birmingham Gold CompanyTM

94 Vyse St Hockley, Birmingham B18 6JZ tel 0121 448 0488 

Proud to be funded privately and with the help of 

Fcsanlast   VAT REG NO 990 7386 73

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